Your Business Success Navigation Partner
Hundreds of the most respected brands in the world depend on our CX call center business process outsourcing services to elevate customer experience, capture efficiencies, and reduce operating costs to deliver predictable and sustainable value through people, processes, and technology.
Welcome to GPS -
Global Pacific Support
Hundreds of the most respected brands in the world depend on our CX call center business process outsourcing services to elevate customer experience, capture efficiencies, and reduce operating costs to deliver predictable and sustainable value through people, processes, and technology.
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“GPS is really effective and help us streamline our
remote workforce!”
About GPS
GPS is revolutionizing the BPO landscape, providing both new and existing clients with a unique competitive advantage in terms of cost savings, competency, data security, flexibility, innovation, performance, and proficiency
Our Journey
Current Statistics as of April 2023
GPS Services
We make outsourcing easier for our clients, enabling them to concentrate on their core business. With our
expertise, we handle the entire process from design to transformation, aiming to cut costs, minimize risks, and
enhance performance. Reach out to discover how we simplify outsourcing for you.
Customer Service
Sales Solutions (B2B/B2C)
Administrative Support
Digital Services
Call Center Staffing
Mystery Shopping
Market Analytics
Customer Surveys
CX Tech Solutions
Quality Assurance
COST SAVINGS
GPS understands the importance of balancing quality service and cost efficiency in the BPO industry. While concerns about service quality persist, brands prioritize cost savings. GPS provides tailored solutions that optimize operational costs while maintaining high service standards, aligning with brands objectives in the call center sector.
FLEXIBILITY
GPS offers customizable call center services, responding to industry trends where 35% of brands suggest outsourcing to non-BPO-related businesses. This flexibility helps clients manage operational constraints and stay competitive in the dynamic call center landscape
TECHNOLOGY
GPS distinguishes itself in the call center industry with
innovative technology solutions that redefine the BPO s role. While BPOs are typically seen as technology vendors rather than customer experience (CX) experts, GPS challenges this perception by prioritizing both
technological advancement and CX excellence.
QUALITY
GPS prioritizes top-notch call center services, acknowledging their crucial role in client satisfaction and success. Despite cost considerations often taking center stage in outsourcing decisions, GPS remains dedicated to surpassing industry standards in agent performance and service quality.
