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Your Business Success Navigation Partner
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Hundreds of the most respected brands in the world depend on our CX call center business process outsourcing services to elevate customer experience, capture efficiencies, and reduce operating costs to deliver predictable and sustainable value through people, processes, and technology.
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Welcome to GPS –
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Global Pacific Support
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Hundreds of the most respected brands in the world depend on our CX call center business process outsourcing services to elevate customer experience, capture efficiencies, and reduce operating costs to deliver predictable and sustainable value through people, processes, and technology.
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– View All Services
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“GPS is really effective and help us streamline our remote workforce!”
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About GPS
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GPS is revolutionizing the BPO landscape, providing both new and existing clients with a unique competitive advantage in terms of cost savings, competency, data security, flexibility, innovation, performance, and proficiency.
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Our Journey
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Current Statistics as of April 2023
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GPS Services
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We make outsourcing easier for our clients, enabling them to concentrate on their core business. With our expertise, we handle the entire process from design to transformation, aiming to cut costs, minimize risks, and enhance performance. Reach out to discover how we simplify outsourcing for you.
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Customer Service
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Sales Solutions (B2B/B2C)
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Administratve Support
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Digital Services
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Call Center Staffing
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Mystery Shopping
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Market Analytics
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Customer Surveys
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CX Tech Solutions
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Quality Assurance
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COST SAVINGS
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GPS understands the importance of balancing quality service and cost efficiency in the BPO industry. While concerns about service quality persist, brands prioritize cost savings. GPS provides tailored solutions that optimize operational costs while maintaining high service standards, aligning with brands’ objectives in the call center sector.
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FLEXIBILITY
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GPS offers customizable call center services, responding to industry trends where 35% of brands suggest outsourcing to non-BPO-related businesses. This flexibility helps clients manage operational constraints and stay competitive in the dynamic call center landscape.
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TECHNOLOGY
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GPS distinguishes itself in the call center industry with innovative technology solutions that redefine the BPO’s role. While BPOs are typically seen as technology vendors rather than customer experience (CX) experts, GPS challenges this perception by prioritizing both technological advancement and CX excellence.
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QUALITY
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GPS prioritizes top-notch call center services, acknowledging their crucial role in client satisfaction and success. Despite cost considerations often taking center stage in outsourcing decisions, GPS remains dedicated to surpassing industry standards in agent performance and service quality.
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Contact GPS today for a
personalized consultation.
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We’re here to answer your queries and discuss how our BPO contact center services can transform your business. Our team of experts is just a click or a call away to provide you with personalized solutions and exceptional customer support. Contact us today and experience the difference in BPO excellence.
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